Hey there 😃,

Funny story i encountered this error because of my impatience, i was upgrading from ubuntu 19.10 to ubuntu 20.04 then my laptop just hanged.

I restarted it not knowing the status of the upgrade.

That’s when i knew i had messed up. My OS broke.

The machine had already started moving files and it was not done.

Before I continue never restart or shutdown your laptop in the middle of an update whatever the circumstances might be.

I resorted to start a fresh ubuntu 20.04 installation targeting only the root folder since all my documents were stored in my home folder and I had not backed them up.

Error:

The installation was successful but when i restarted my machine it didn’t boot up it stuck on the ubuntu splash screen.

[ubuntu1.png]

Solution:

Press F7 after the first slash screen.

This will check at which particular point the boot up is hanging.

In my case it hanged at this particular point.

[ubuntu2.png]

I continued the research with the help of a friend, that’s when we found that ubuntu 20.04 has a bug and it has not been fixed yet.

The hanging of the ubuntu 20.04 splash screen occured when I connected the HDMI connector of the laptop to my external monitor while i was booting up my machine.

This particular laptop has an Intel Corporation vendor.

You can check the Graphics Processing Unit (GPU)of your laptop using this command

sudo lshw -numeric -C display

[ubuntu3.png]

The work around is when booting up your machine remove the HDMI first then after it has booted up fully put the HDMI back.

References:

  1. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1874194

  2. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1559308